Contemporary Leadership & Management Workshops
What is the Contemporary Leadership & Management (CLM) Program? Utilizing contemporary leadership and management models, this training program focuses on competencies and techniques designed to improve job performance, increase personal commitment and fulfillment, and achieve organizational success.
Why should your cooperative or company send staff to these workshops? It is important to invest in your employees. A Forbes article says, “People care if you take a genuine interest in their future. It helps build loyalty, and loyalty increases productivity. Good, talented people naturally want to advance, and appreciate meaningful support in the process.”
Who can attend? All Employees – at any level – from those just beginning their careers with the cooperative to those who have years of experience working for the cooperative.
How many CLM workshops are offered in 2020? A total of 7 workshops are scheduled throughout the year.
Are there any prerequisites required? These workshops are designed as stand-alone sessions. There are no prerequisites. An employee may join the program at any time and take the workshops in any order.
Does this program offer a certification? Yes, there are two certificate levels. Participation in the Certificate Program is optional.
- Certificate of Completion, Level I: Awarded upon completion of a total of 6
- Certificate of Completion, Level II: Awarded upon completion of a total of 9 additional workshops.
Can I receive continuing professional education credit for my attendance? Yes, documentation confirming your attendance will be provided upon request. State boards have final authority on the acceptance of these continuing professional education credits.
Who facilitates these workshops? Sam Bruce, Master Professional Career Advisor, owner of Sapient Business Solutions, and a consultant to the University of Richmond’s Center for Career Management facilitates each workshop. He has designed and delivered these workshops to cooperative employees since 2011. Sam is a 30-year veteran of manufacturing leadership and brings that expertise to your staff.
Contact Brandon Burton at [email protected]
Description: In this workshop, you will learn what your personality temperament is and how it works for and against you. We will explore the impact that temperament has on your work relations and effectiveness. From there, we will discuss the hierarchy of career success and explore personality, friendship and networking while understanding, respecting and evoking confidentiality.
March 12: Generational Differences
Description: Learn to bridge the gap of different generations in the workplace. This workshop is designed to look at five of the most important aspects of team performance.
July 21 – 22: Customer Service (Virtual)
Description: This workshop is designed to help you improve your customer service (both internally and externally). We will explore our customer service readiness and attitudes by using activities and group interactions focused on the concept of continuous improvement; leading to fewer customer complaints and better resolution to customer problems.
August 5 – 6: Project Management (Virtual)
Description: In this workshop, we will explore how projects can be completed with great success and effectiveness by using the power of good communications, presentations and a disciplined approach to problem-solving. We will try methods that can clarify unspoken or misidentified expectation, identify team needs and membership, and develop clear project definitions and boundaries. We will also look at the deliverables with an eye to cost and schedule.
September 10: Team & Staff Development
Description: This workshop will examine barriers to effective team participation and results. We will look at the various roles team members play within the team and how these behaviors enhance or detract from overall effectiveness. We will explore team building methods, learn to use the S.M.A.R.T. goals process and understand the effects of rewards and recognition.
October 8: Dealing with Difficult People
Description: This workshop helps distinguish between the individual (the person) and their behaviors. With an understanding of behavior we will explore methods that help determine root causes for behavior that needs to be modified. Learn the value of addressing and resolving issues in a timely fashion that is measurable and effective. Address issues that require the use of policy and disciplinary processes.
November 12: Effective Presentations
Description: Communications through presentations and formal discussions is a continuation of effective communications skills. We will develop presentations in the workshop that the participants will evaluate for effectiveness and understandability. The tools we will learn include facilitation, visual cues and data, as well as, simple structure tools to both enhance and facilitate good presentation styles.